Great work
shouldn't get forgotten.
You quote the jobs, run the crew, and make it home late. We become the team responsible for making sure every completed job keeps working for your business after the truck leaves.
You already have enough on your plate.
Everything that happens after the invoice.
6 ongoing jobs, handled every week, so nothing that happened on-site gets lost once your crew moves on to the next one.
Satisfaction Check-ins
Every completed job gets a genuine follow-up, before we ever ask for a review.
- Catches questions the customer forgot to ask
- Surfaces small concerns early
- Finds the customers who are thrilled
Review Outreach
Once a customer's had time to feel the work, we make leaving a review easy.
- Professional, personal, human-sounding
- Compliant with Google's review policies
- No incentives, no gating, no pressure
Concern Identification
Unhappy customers usually stay quiet, until they don't. We give them somewhere to speak up first.
- Concerns documented and flagged to you fast
- Follow-up once it's resolved
- Caught early, before it goes public
Customer Communication
The conversation keeps going after the job's done, on purpose, not on autopilot.
- Maintenance and seasonal reminders
- Referral opportunities
- Reconnecting with past customers
Weekly Reporting
A simple summary lands every week, no dashboard login required.
- Customers contacted and responses received
- Reviews received and concerns needing attention
- Follow-up status, plain and simple
Administrative Support
Tailored around the needs of your business, as things come up.
- Organizing customer communication
- Contact list upkeep and form support
- Website quality checks
You don't have to keep asking yourself, "Did anyone ever text that customer?"
If your business completes jobs and moves on, this was built for you.
Simple. Reliable. Effective.
Month-to-month, built around the way contractors actually work, with no setup fees, no long-term contract, and no automated messages pretending to be a person.
It means the job is not allowed to quietly disappear once the invoice is paid. The customer is checked on, feedback is collected, concerns have a direct path back to your business, and satisfied customers are given a simple opportunity to share their experience. Every job gets the chance to create more trust, another review, a referral, or a future customer relationship.
- Up to 30 protected jobs and follow-ups each week
- Customer satisfaction check-ins before review outreach
- Feedback collection and documentation
- Prompt concern escalation
- Follow-up after a concern is addressed, when appropriate
- Reconnection messages
- Weekly reporting: customers contacted, responses, reviews, concerns, and status
- Human communication
Need more than 30 completed jobs followed up each week? Book a call to create a custom plan around your business.
Book a Call"You're not paying us to get you reviews. You're paying us to make sure every completed job has the opportunity to keep working for your business."Comfort Crew Marketing
Great work deserves to be remembered. Let's make sure it does.
You show up. You solve the problem. We handle what comes after.
Get Started